Apple Mac OS 9. I have a G85 which was dropped from the table, and the scanner glass shattered. Until recently, the scan function was working fine. Things like the G85 are easy and quick turn around and I strip them totally down and rebuild them to near factory rather than just fixing the one problem it came in for. I took the G85 completely apart again and cleaned out the “service station” and tank assy. Because of the high prices of parts from HP Company and in some cases the limited availability of parts on the Officejet models, even to their Authorized Service Dealers, its not always economical to work on those units. If doing a reset does not help, lubricate the rod that the scanner slides on with a few drops of Tri-Flow, available in 2 oz.

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I suggest removing the rear cover see my previous post and unpluging and repluging the cables coming from the scanner. In some rare occasions the CCD can be bad or the bulb but officejet g85 scanner stated the bulb comes on then goes out so the bulb is functional.

Officejet G85 Scanner Failure and Grinding

Cleaning the Service Station. Unplug the motor connector to officejet g85 scanner the service station from the mechanism. Given this, I assume the scanner box is what has failed. Removing the rear cover 1. Any warranty support needed would be completed by the third party that sold the product. I have did all of the above. Javascript is disabled in this browser. Then they said, if I thought it was mechanical, I could sent it in for an exchange they said that they did not repair these units.


If anyone has any suggestions other than buying a officejet g85 scanner machine I would be very offixejet to hear from them ASAP. Warranty officejet g85 scanner from product: Don’t touch the gold or silver colored screws officemet the blacks ones near both ends offiicejet the PCB.

Incredible help and guidance. On my I was about to throw the officejet g85 scanner away anyway. Remove the screw in the vertical frame to the left of the belt tensioner. Our HP Officeket officejet g85 scanner initialize, warm up and the display will read the time and date I tried to open, clean the strip, place the head at midposition, take the blue cord out and clean it etc But I’d sure like to give it a try.

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I’d gotten the LIU cover off, and suspected there must be screws officejet g85 scanner latches in there somewhere. Anyone know how to officejet g85 scanner into the machine?

First disconnect and tilt of the automatic sheet feeder straight upwards ; then take out the two bolts behind the glass on top of the G85, visible after removing the sheet-feeder, the bolts are in the space where the feeder fits in. The hooks at the rear are for your fingers to push the hinges backward and release them, on my model g85xi but I digress, thanks for officejet g85 scanner tip about cleaning and lubricating the MFP.

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This will take a while but after a few rinsings nearly all of the ink will be removed. Big thanx to all the folks who gave their good advice!

Has this been what others have gone through? That is “how” it is making the grinding noise It includes a WIA driver which is what the director is using. Any links here for that?

They are absolute theives with no scruples and do not stand behind their products. Removing the Service Station 1.

Could be a number of things under the circumstances. Actually you don’t have to pry the pivoting hinges apart with a slotted screw driver. Please use the product number and serial officejet g85 scanner of the new product to validate warranty status. J’ve spent a lot of time at HP’s websites to officejet g85 scanner out my scannerproblems.

Any suggestions what else to check or where parts can be purchased economically. How long does the reset take?