If not, contact your cable operator. This will reboot the modem and allow it to attempt a fresh connection with your ISP. You may have to restart your computer in order for your computer to obtain a new IP address from the network. Connect the other end to the telephone. Double click on the Network icon in the Control Panel. Proceed to the Ethernet or USB solutions next page if necessary.

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Page 53 If you now have dial tone, the problem is with the house wiring. Reset When held down for 15 seconds, this button will reset the Digital Phone Terminal. No moem tone on all phones. The links below provide more detailed instructions. Comments to this Manuals Your Name. Arris TM Phone Terminal.

ARRIS Touchstone Telephony Modem Tm502 Tm502a

Page 8 Information packet: This will reboot the modem and allow it to attempt a fresh mofem with your ISP. All while providing toll quality Voice over IP telephone ser.

Please see the following article for details on how to do this: For example, your cable company may have a web proxy that keeps copies of popular web pages; the proxy can send you those pages instead of fetching them directly from the web site, resulting in faster page loading and less network modm.


Batteries will not insert completely into the Telephony Modem if not oriented correctly.

Connects modem to the power supply. Page 58 Universal Serial Bus An interface used for connecting a variety of acces- sories, such as keyboards, mice, printers, and communications devices such as cable modems to a single computer. Page 23 Position the Telephony Modem so that: Modemm Solid Green Light: The Touchstone Telephony Modem provides an Ethernet connection for use with ei.

ARRIS warrants the original purchaser “Customer” tion and expense, to repair or replace the affected Product or Soft- that this product will be free from defects in workmanship and mate- ware. Some Telephony Modem models agris a Lithium-Ion battery pack.

Arris Touchstone TM502 User Manual

Click the Next button. About the Author Jean Sommer has been a blogger and writer for more than five years. Her articles on technology, food and drink, and travel have appeared on websites such as Salon.

Brought to you by Techwalla. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with arrsi experts.


Click the Finish button. See what other customers are asking, or sign-in to ask your own question, in the Phone forum. Modfm the links below for instructions to configure your ethernet connection on your operating system.

Content in this area has been identified as outdated or irrelevant. The wizard displays a list of search options. The wizard installs the drivers, then displays a window indicating that the installation is complete.

Page 49 Use a pointed non-metallic object to press this button. You can connect two separate.


If you connect your Telephony Modem to a wireless LAN, make sure you en- able security and encryption on the wireless hub for the same reasons that you should run only secured proxies. Read this information carefully and contact your cable company if you have any ques- tions. This port is disabled.

The wizard prompts arri for the location of the drivers.